Standard Operating Procedures ensure every person understands exactly how to fulfil their role
1
Standard Operating Procedures - Front of House - Setting up
Download a list of current Front of House SOP's
Table Setting & Linen
This SOP outlines how tables are to be prepared for each new customer, along with clear standards around table linen.
Crockery & Cutlery
This SOP gives a full overview of the crockery and cutlery standards, including storage & hygiene after service.
Glassware
This SOP gives a full overview of the different types of glassware, what is used where with detail on storage and hygiene after service.
Menu
This SOP gives a full overview of how the menus are presented to customers, covering the detail on each dish.
2
Standard Operating Procedures - Invoices, Tills, Cash ups
Download a list of current Billing & Till SOP's
Invoice Presentation
This SOP outlines how to prepare the invoice for the customer and present it.
Card Payments
This SOP outlines how to process a payment made using a credit card by a customer.
Bar & Beverages
This SOP outlines how to prepare and do a bar and beverages stock take accurately.
Meat & Fish
This SOP outlines how to prepare and do a meat and fish stock take accurately.
Which are the top 3 stores for the month of October 2021?
Sandton Branch
Gauteng Region
Musgrave Branch
KZN Region
Hout Bay Branch
Western Cape Region
Did you know?
Why do we need to do stocktake?
Why do we count stock after work?
What does cost of sales mean?
Why is the waste report so important when doing stocktake?
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