Welcome to the Fresh Eyes Learning Platform.

This is available from a desktop, laptop or your cellphone 24 hours a day / 7 days a week / 365 days a year.

We are passionate about sharing information with you that will create understanding as well as learning, but know that you have valuable information to share with us.

The resources that you will find on this page are:

• A Mini Series Video on Customer Experience vs. Customer Service (Please note that this content is designed for Junior & Interim Staff vs. Leadership and is just an example)
• An Exercise to do with your team on their Contribution to your Customer's Experience.
• A Sample at how we check the learning with an Online Assessment with every delegate.
• A Sample of how we can add in operational feedback for you.
• A Sample of how we collect Feedback for you.

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