RETAINING CUSTOMERS BY IGNITING YOUR STAFF SIGNIFICANCE
Re-Ignite your Bottom Line by engaging your Staff weekly creating a momentum that is propelled by both Significance and "New Recipes" creating your New Norm.
Shift having Fun
Fun - (Finally Understanding the New-Norm) and play create an energy which in turn creates momentum and engagement. The approach to the shift in Mind-set of the Famous Brands staff is on the back of Fun and learning as the team celebrates being back at work despite it's challenges.
Learn Together
The key to the learning is it needs to be easily accessed, relevant to the staff's day to day realities and most importantly content that is easily understood, measured, done either individually or in a team and FUN!
Measure
Establish your Current Reality with your Staff and Customers.
Ignite
Ignite your Staff creating solutions to Pain Points identified.
Sustain
Create new habits that will Sustain the transition into New Normm.
CURRENT SNAPSHOT
PAIN
POINTS
ALL BRANDS
- Staff Expectations
- New S.O.P's
- Customer Expectations
- Trading Conditions
- Overheads
CURRENT
MARKET
ALL BRANDS
- Uncertainty
- Timing
- Communication
- The Way Forward
- Silent Constraints
NEW
NORM
ALL BRANDS
- Agile to Change
- Value in Different Ways
- Celebration Culture
- Adopt a Fail Forward Mind-set
- Iterated Innovation
